Services

Dragon Software Sales

We assist you in determining the best product to meet your needs. We also endeavour to provide you with the best pricing options on software and services.

Installation and Configuration of Software

Whether you choose a handheld microphone, desktop, wired headset or bluetooth wireless option, we can set it up for you to maximise your dictation experience. We also install the Dragon software and configure it depending on your needs. We can customise commands and set up roaming users for multi system use.

Training Onsite or Remote

We offer both onsite training sessions and also a remote option for those outside of the BC area - a low cost option to learn the software without the cost of travel.

With over 14 years of experience training new users on speech recognition software, we have perfected our basic training book to focus on the important features required to understand the software and be productive in a short span of time.

Advanced sessions can be booked in hourly blocks if required after the initial basic session. We are also open to training your support staff to assist you, with our custom Dragon Support training sessions.  All users that complete a basic training session with us will be provided with a training book at no extra charge.

Support

Tech support is offered on-site, via remote access, phone or email.

Electronic Medical Record Integration

Let us help in your decision on what EMR works best with Dragon Medical for dictation.

We have experience with several EMR programs including: IntraHealth Profile, OSCAR, iClinic, Med Access, Optimed Accuro, Osler, Telus Wolf, MOIS, Janoke and more.

We also have experience with the Linux based EMR Oscar.

Let us help you integrate voice dictation into your chosen EMR.

We currently support customers covering a wide spectrum of industries: Medical, Legal, Professional, Academic, Law Enforcement and Rehabilitative. Contact us for further information.